RETURNS & REFUND POLICY
Amigos Unidos LLC
Effective Date: 4/11/2026
Website: amigosunidosbrand.com
Contact: in**@***************nd.com


1. OVERVIEW

At Amigos Unidos LLC, we stand behind the quality of our products. If you are not satisfied with your purchase, we offer a limited return and exchange policy as outlined below.


2. RETURN ELIGIBILITY

To be eligible for a return or exchange:

  • Items must be returned within 14 days of delivery
  • Items must be unused, unworn, and in original condition
  • All original tags and packaging must be included
  • Proof of purchase is required

We reserve the right to reject returns that do not meet these conditions.


3. NON-RETURNABLE ITEMS

The following items are not eligible for return:

  • Final sale items
  • Limited edition or exclusive drops
  • Gift cards
  • Items marked as non-returnable at time of purchase

4. EXCHANGES

Exchanges are subject to product availability.

If the requested item is unavailable, we may offer:

  • Store credit
  • A refund (if applicable under this policy)

5. REFUNDS

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method
  • Processing times may vary depending on your financial institution

Original shipping costs are non-refundable, unless the return is due to our error (e.g., incorrect or defective item).


6. DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, you must contact us within 5 days of delivery.

Please include:

  • Order number
  • Description of the issue
  • Photo evidence

We will review and provide a resolution, which may include replacement or refund.


7. RETURN SHIPPING

Customers are responsible for return shipping costs unless:

  • The item was defective
  • The wrong item was shipped

We recommend using a trackable shipping method. Amigos Unidos LLC is not responsible for lost return shipments.


8. PROCESS FOR RETURNS

To initiate a return, contact:

in**@***************nd.com

Include:

  • Your order number
  • Reason for return

We will provide return instructions upon approval.


9. STORE CREDIT

In some cases, refunds may be issued as store credit at our discretion or upon customer request.


10. POLICY CHANGES

We reserve the right to update this policy at any time.

Changes will be effective upon posting to the Website.


11. CONTACT INFORMATION

Amigos Unidos LLC
Email: in**@***************nd.com
Website: amigosunidosbrand.com